No. The quarterly fee is billed a quarter at a time. Give notice before the next quarter starts and it stops; you keep the platform account either way, because it is in your name.

Build

J Labs Concierge

An assistant that answers your customers where they already message you, captures every lead, and hands the hard ones to a person. Set up by us, running in your name, with one month of the platform subscription free and a review every quarter.

from 750 EUR setup + 140 EUR / quarter + VAT

What J Labs charges: The setup above, then the quarterly fee to maintain the system: documentation kept current and every connection checked.
What Wexio charges: From 29.89 US dollars a month on annual billing, paid directly to Wexio.10,000 operations and 1,000 AI requests a month included. Heavier use costs more.

Or talk it through first

Delivered in 10 to 30 working days

Who it is for

Businesses losing enquiries outside office hours
Teams answering the same twenty questions every week
Anyone whose only way in is a contact form

How it works

Pay the setup fee and tell us about your business in a short brief.
We configure it on your content and show you a working version.
You test it for a week and we adjust.
It goes live. Use the promo code we issued when you sign up, and your first month of the platform subscription is free.

What you get

A one-off setup fee, the same whichever tier you choose
Your assistant configured on your own content, on the channels your tier includes, chosen from web chat, WhatsApp, Telegram, Instagram and Viber
Lead capture into your inbox and into your CRM, on every tier, because handoff and CRM sync come with the Wexio Pro plan you pay for
A test week before a customer ever sees it
Thirty days after go-live where we fix anything wrong with the setup at no charge
A review every quarter: the documentation brought up to date and every connection checked, so leads keep flowing
One month of the platform subscription free, with a promo code issued when you buy the configuration

Not included

The messaging platform licence after the free month, which you pay directly at cost
WhatsApp conversation fees, charged by Meta and paid by you directly
Writing new content for the assistant to learn from
Phone and voice calls, which are a separate product

Plugs into what you already run

Your accounts, your licences, paid directly at cost. We build on the systems you already have rather than moving you onto ours. See everything we work with

Choose a tier

Starter

750 EUR + 140 EUR + VAT / quarter

Channels: 1 of web chat, WhatsApp, Telegram, Instagram or Viber
Knowledge base: Up to 10 topics
Quarterly review: Documentation maintained and every connection checked
Lead capture: Name and contact, into your inbox
Human handoff: Yes, in a shared inbox
CRM sync: Yes
First month of the platform plan: Free, with a promo code at sign up
Booking: No

Turnaround: 10 working days

Growth

Scale

750 EUR + 420 EUR + VAT / quarter

Channels: 2 of web chat, WhatsApp, Telegram, Instagram or Viber
Knowledge base: Up to 40 topics
Quarterly review: Documentation, connections, Skills and CRM, plus a lead generation review across every channel
Lead capture: Plus tagging and routing
Human handoff: Yes, in a shared inbox
CRM sync: Yes
First month of the platform plan: Free, with a promo code at sign up
Booking: Live calendar sync