Draft: pending legal review
This document has not been reviewed by a lawyer. It is published so you can see our intent and tell us if it is wrong. Do not rely on it as a final statement of your rights, and ask us if anything here matters to your decision.
What you are agreeing to when you buy a fixed-price product from us online.
Information, not legal advice. Last checked .
Every product in AI Essentials is sold by Jacarenda Labs LLC, trading as J Labs. The company details and VAT position appear on the invoice itself.
Every price on this site excludes VAT and says so next to the figure. VAT is added at checkout according to where you are and what you tell us about your business.
Where a product is delivered on a third-party platform, that platform bills you directly and its fee is not ours. We say so on the product page and we do not mark it up.
A named deliverable, at a fixed price, by a date we state before you pay. The product page is the specification: what is included, what is not, and how long it takes.
Anything outside that is a separate piece of work with its own price, agreed in writing before it starts.
The clock starts when we have what the intake form asks for, not when the payment clears. If we are waiting on you, we will say so.
Monthly services run month to month. Give notice by the 25th and the service stops at the end of that month.
Quarterly fees are billed a quarter at a time. Give notice before the next quarter begins and it stops.
Annual plans are paid up front for the year.
Tell us. The refunds and cancellation document sets out what happens next and when money comes back.
We are liable for what we agreed to deliver. We are not liable for the decisions you take using it, for losses we could not reasonably have foreseen, or for the behaviour of platforms we do not control.
Nothing here limits liability that cannot be limited by law.