Something bigger

Work that does not fit one of the fixed-price products. That usually means it touches systems specific to your business, or the shape of it is not known until someone has looked properly.

Yes. The price and the scope are written into a proposal and agreed before any work starts. There is no hourly billing and no scope that grows while you watch.

A short enquiry about what you need, then a discovery call. The proposal comes after the call, so it describes your problem rather than a guess at it.

We will say so, on the call, before you have paid anything. Selling you a bespoke project that a 225 EUR diagnostic would have answered is a bad trade for both of us.